Welcome to Nasil Ventures. By accessing or using our website (nasilventures.com), you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully. If you do not agree to these terms, you should not use our website or services.

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the Nasil Ventures website and all associated services. By using this site, you agree to these Terms in full. If you do not accept these Terms, you must cease using this website immediately.

2. Eligibility

To use our website, you must be:

• At least 18 years of age.
• Capable of entering into a legally binding contract. By accessing the website, you confirm that you meet these requirements.

3. Products and Services

Nasil Ventures offers hotel supplies, including linens, towels, toiletries, and other related products. All products listed on the website are subject to availability. We reserve the right to modify, discontinue, or update any product or service at any time without prior notice.

4. Pricing and Payments

• Pricing: All prices displayed on our website are in Kenyan Shillings (KES) and include VAT unless otherwise stated. We reserve the right to change prices at any time without prior notice.
• Payments: We accept payments via credit/debit cards, bank transfers, and mobile money. Payments must be made in full at the time of placing an order.
• Payment Security: All transactions are processed through secure third-party payment gateways. We do not store your credit card or payment details.

5. Order Processing and Shipping

• Order Confirmation: After placing an order, you will receive an email confirming your order details. This does not constitute acceptance of your order. Nasil Ventures reserves the right to accept or reject any order at our discretion.
• Delivery: We strive to process and deliver all orders within the stated timeframes. Delivery timelines may vary based on your location and product availability. Nasil Ventures will not be liable for any delays caused by external factors beyond our control, such as courier service delays.
• Shipping Fees: Applicable shipping fees will be calculated and displayed at checkout. These fees may vary depending on your location and the size of your order.
• Order Tracking: Once your order is shipped, we will provide you with tracking information so you can monitor your shipment.

6. Returns and Refunds

• Eligibility for Returns: We accept returns for items that are defective or damaged upon receipt. To be eligible for a return, the product must be unused, in its original packaging, and returned within 7 days of delivery.
• Process: To initiate a return, please contact our customer service team at info@nasilventures.com with your order details and reason for return. We will provide further instructions on how to return the item.
• Refunds: Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, refunds will be processed within 14 business days using your original payment method.
• Non-Refundable Items: Custom orders and perishable goods are not eligible for returns or refunds unless defective or damaged.

7. User Conduct

By using our website, you agree not to:

• Use the site for any unlawful purpose.
• Disrupt or interfere with the security or proper functioning of the website.
• Impersonate another person or misrepresent your affiliation with a person or entity.
• Post, upload, or transmit any content that is illegal, harmful, defamatory, or otherwise objectionable.

8. Intellectual Property

All content on the Nasil Ventures website, including text, images, logos, and product descriptions, is the intellectual property of Nasil Ventures or its licensors. You may not reproduce, distribute, or use any content from this site without our written permission.

9. Limitation of Liability

Nasil Ventures shall not be held liable for any damages or losses arising from:

• The use or inability to use our website or services.
• Any products purchased through the website, including defects or damages.
• Delays in delivery or other operational issues caused by external factors beyond our control.

Our liability, if any, shall be limited to the total purchase price of the products you ordered from Nasil Ventures.

10. Indemnification

You agree to indemnify and hold Nasil Ventures harmless from any claims, damages, liabilities, or expenses (including legal fees) arising from your use of the website, your breach of these Terms, or your violation of any law or rights of a third party.

11. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience and do not imply endorsement by Nasil Ventures. We are not responsible for the content, privacy practices, or terms and conditions of any third-party sites.

12. Modification of Terms

Nasil Ventures reserves the right to modify these Terms at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Your continued use of the website after any changes constitutes your acceptance of the new Terms.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Kenya. Any disputes arising from your use of the website or these Terms shall be subject to the exclusive jurisdiction of the courts of Kenya.

14. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: info@nasilventures.com
Phone: 0713352041
Address: Moi South Lake Road, Naivasha

Last Updated: 9/9/2023